Product Schedule — RevuNow

Effective 2026-08-20. Version 1.2.0.

This Schedule is part of the Terms of Service between you and CompanyWRX, LLC and applies when you use RevuNow. Capitalised terms have the meanings given in the Terms.

RevuNow sends text messages to real people on your instruction. Telephone consent law is strict, the penalties are per message, and they are enforced by private class actions. This Schedule is the most important document you will read about this product. Read it.

1. What RevuNow does

RevuNow sends automated, templated SMS messages to your customers after a completed service job, collects their feedback, routes unhappy customers to you, and gives satisfied customers a link to leave a public review.

Program name: RevuNow Customer Follow-Up & Review Requests. Frequency: typically 1–3 messages per completed job. Message and data rates may apply. Opt-out: recipients reply STOP; HELP for help. Carriers are not liable for delayed or undelivered messages.

2. You are the sender. We are the pipe.

You decide who is messaged, when, and what the message says. RevuNow has no relationship with your customers and never contacts them before you send us their details. For the purposes of the Telephone Consumer Protection Act and equivalent state law, you are the party on whose behalf the message is initiated.

3. Consent — your obligation

You are solely responsible for obtaining, recording and being able to evidence each recipient's prior express consent before you send us their mobile number. You represent and warrant, for every number you submit, that:

• it belongs to a person who is your own customer and who has agreed to receive messages about their service;
• it is that person's own mobile number, not a number belonging to somebody else;
• consent was not obtained by purchase, rental, barter, scraping, or from any third-party list;
• the person has not asked you or anyone else to stop contacting them; and
• you will stop sending us their details immediately if they withdraw consent by any means, through any channel — not only by replying STOP.

Consent is not a condition of purchase, and you will not make it one.

4. Required disclosure wording

You will display the disclosure wording we provide — in your dashboard under Settings → Customer permission — everywhere you collect a mobile number: work orders, service agreements, online booking and contact forms, invoices and receipts. The wording states that you may text the customer about their service, that message and data rates may apply, and that they may reply STOP at any time. Keep it in place for as long as you use RevuNow, and keep your own record of each customer's agreement. Your records, not ours, are what defend a TCPA claim.

5. Reassigned and wrong numbers

Telephone numbers get reassigned. You are responsible for the accuracy of every number you submit and for removing numbers that are disconnected, reassigned, or reported wrong. We recommend you check the FCC Reassigned Numbers Database before messaging a number you have not used recently. A message to a reassigned number is a claim against you, not us.

6. Registration and carrier compliance

You will complete and maintain accurate 10DLC brand and campaign registration and keep your traffic within the registered use case. Registration fees, campaign fees, carrier surcharges and pass-through messaging fees are yours under Section 22.3 of the Terms, and we may charge them to your payment method on file.

Carriers may filter, throttle, block or refuse your traffic at their discretion, and may levy penalties for non-compliant traffic. Neither we nor any carrier is liable for a delayed, filtered or undelivered message.

7. Review platform rules

You are responsible for complying with the policies of any review platform you direct customers to, including Google's policies on soliciting reviews. You will not:

• offer money, discounts, or anything of value in exchange for a review;
• use RevuNow to suppress, deter, filter out or misrepresent genuine customer feedback; or
• direct only satisfied customers to a public review platform in a manner that constitutes unlawful review gating in your jurisdiction.

On review gating: RevuNow routes unhappy customers to you rather than to a public review page. Some platforms and some regulators — including the FTC under its Rule on the Use of Consumer Reviews and Testimonials — treat that pattern as deceptive when it is used to suppress negative reviews. Configure it so that every customer can still leave a public review if they want to, and take your own advice on this. It is your compliance decision, not ours.

8. Suspension

We may suspend or terminate your account immediately and without refund if we reasonably believe you are messaging people who have not consented, if a carrier blocks or complains about your traffic, or if your complaint or opt-out rate puts the Service or other customers at risk. Where lawful and practical, we will tell you why.

9. Indemnity — specific to this product

Without limiting Section 22 of the Terms, you will defend, indemnify and hold harmless the CompanyWRX Parties against any claim, regulatory action or penalty arising from:

• a message sent to a person who had not given you prior express consent;
• any inaccurate, outdated, reassigned or third-party number you supplied;
• your failure to display the required disclosure wording or to keep consent records;
• your breach of the TCPA, state telemarketing or messaging law, CTIA or carrier rules, or review platform policy; and
• the content of anything you asked us to send, or any commitment you made to a customer through RevuNow.

10. Guidance is not legal advice

The disclosure wording, help articles and configuration guidance we provide are offered in good faith to help you comply. They are not legal advice, we do not warrant they are sufficient for your circumstances, and they do not transfer any of the responsibilities above to us. Take your own advice on what your business needs.

11. Fees

Plans, included message volumes and overage rates are on the RevuNow pricing page. Section 8 of the Terms governs billing.

RevuNow is a product of CompanyWRX, LLC. Support: support@revunow.net · Legal: legal@companywrx.com